About

About Luna Support Solutions

SUPPORT THAT PUTS YOU FIRST

Luna Support Solutions was founded by Isabelle Lunardelli—an independent support worker and peer mentor passionate about empowering NDIS participants to live fulfilling, independent lives.

Isabelle offers person-centred, holistic, and neuro-affirming support tailored to each individual’s strengths, needs, and goals. With over six years of experience across the disability and aged care sectors, Isabelle brings a compassionate, adaptable approach that prioritises dignity, inclusion, and emotional well-being.

At Luna Support Solutions, support is person-led—your voice shapes your journey. We focus on building life skills, confidence, and meaningful community connections through personalised care, community access, and peer mentorship.

Isabelle’s services embrace neurodiversity, champion self-advocacy, and create a safe, respectful environment where meaningful growth and personal development are supported.

The name Luna symbolises guidance, hope, and renewal—reflecting our commitment to walking alongside participants through every stage of their journey.

Whether you're seeking greater independence, social connection, or support in daily life, Luna Support Solutions is here to help you thrive.

Isabelle Lunardelli

Founder | Peer Mentor | Support Worker

I'm Isabelle Lunardelli, the founder of Luna Support Solutions—an independent NDIS service committed to empowering individuals through personalised, strengths-based support.

With over seven years of experience in community services and a strong background in disability support and peer mentoring, I bring both professional expertise and lived insight to every interaction.

My passion lies in delivering high-quality, person-centred care that celebrates individuality, promotes choice and control, and helps people thrive in ways that are meaningful to them.

At Luna, our approach is inclusive, neuro-affirming, and grounded in respect. Whether we're supporting daily routines, accessing the community, or mentoring toward life goals, we walk beside you—supporting your journey with consistency, compassion, and genuine care.

I hold a Certificate III in Health Services Assistance (2016), a Certificate IV in Ageing Support (2018), and a Certificate IV in Disability Support (2024).

I am certified in HLTAID003 – Provide First Aid, HLTAID001 – Provide CPR, and HLTWHS005 – Conduct Manual Tasks Safely. I have completed Genu’s Assisting with Medication training and the New Worker NDIS Induction Module, and I hold an active NDIS Worker Screening Check. I also maintain a current Working with Children Check and Police Check.

I hold a full driver’s licence, comprehensive car insurance, and Healthcare Professionals Civil Liability insurance (Professional Indemnity and Public Liability), ensuring safe, reliable, and compliant service delivery.

Luna Support Solutions Founder, Peer Mentor and Independent Support Worker, Isabelle

Why choose Luna Support Solutions as your NDIS provider?

Person-centred and holistic support

We tailor every service to your unique needs, preferences, and goals—ensuring you feel seen, heard, and supported in all areas of life.

Experienced and Compassionate Care

Person-centred and holistic support

Luna Support Solutions is led by a professional with over seven years of experience in community services, including disability support and peer mentorship. Our approach is grounded in empathy, lived experience, and genuine respect—ensuring care that is both professional and person-centred.

High Quality and Reliable Services

Person-centred and holistic support

Flexible, Accessible, and Inclusive

From personal care and daily living to community access and peer mentoring, Luna Support Solutions delivers consistent, safe, and high-standard support tailored to each individual’s needs and goals.

Flexible, Accessible, and Inclusive

Person-centred and holistic support

Flexible, Accessible, and Inclusive

We tailor our support to suit your schedule, preferences, and communication style. Luna Support Solutions welcomes all backgrounds, cultures, and identities—providing respectful, inclusive care wherever you are on your journey.

The Heart Behind Luna Support Solutions

Mission Statement

Our mission is to empower participants by providing holistic, person-centred support services with a person-led approach.

Our commitment is to delivering high-quality, ethical, and adaptable services that uphold the participants’ rights, and align with preferences, needs and goals.

By fostering inclusion, empathy, and respect, we aim to nurture individuality and enhance well-being, as well as support participants in achieving their personal goals and aspirations

Isabelle and participant showing sensory items they brought.

Vision

To create a world where people with disabilities are empowered to lead fulfilling, and independent lives, supported by a community that values diversity, respect of personal beliefs, and endeavours to uphold the dignity and rights of all participants.

At Luna Support Solutions we strive to set a standard for holistic, person-centred care that inspires positive change, and promotes equality in all aspects of life.

Core Values

Choice and Control

Every person has the right to make decisions about their life and how they would like to be supported, we are here to support their autonomy

Dignity and Respect

Every person deserves to be treated with dignity and respect, with their choices and rights always upheld.

Strength-Based Approach

We focus on a participant’s strengths and abilities, rather than what limitations they may have, prompting resilience and self-confidence.

Holistic and Person-centred approach

We are dedicated to delivering tailored support services, that align with participants’ preferences, needs, and goals.

My approach addresses not just physical needs but also social, emotional, and psychological well-being. By fostering trust and building a meaningful rapport with participants, we strive to create an empowering and supportive environment where participants feel valued and understood.

Ethical Practices

We ensure I deliver the highest standards of professionalism, integrity, and accountability in all interactions.

Collaboration

We endeavour to build strong partnerships with participants, families, caregivers, and other stakeholders to create a unified approach to support.

Safety and Wellbeing

We strive to build strong partnerships with participants, families, caregivers, and other stakeholders to create a unified approach to support.

Open-communication

We foster an environment of approachability, honesty, and transparency to deliver trust with participants, and their families.

Capacity Building

We support and empower participants to develop, skills, confidence, and independence for them to live their fulfilled lives.

Life-long Learning

We are committed to continuous improvement and professional development to enhance the quality of our support services.

Inclusivity and Diversity

We celebrate and embrace diversity, ensuring the services we deliver are LGBTQ+ inclusive, and accessible to people of all cultural and social background.

Community Engagement

We support participants to be an active participant in social, community and economic activities, encouraging of a sense of connection and belonging.

Values

Empathy and Compassion

Approaching every participant with kindness, care and understanding.

Inclusivity

Acknowledging and celebrating diversity, ensuring that all participants feel supported and welcomed.

Transparency

Maintaining open, clear, and honest communication with all participants and stakeholders.

Flexibility

Adapting services to meet the unique and changing needs of participants.

Accountability

Taking responsibility for delivering a high-standard of support to ensure participant satisfaction.

Innovation

Embrace forward-thinking and creative solutions to improve outcomes for participants.

Teamwork

Foster an environment that is supportive and collaborative for staff, to ensure that they feel valued and prepared to provide exceptional support services.

How Our Services Are Person-Centred and Holistic

Whole-Person Support

We address not just physical support needs, but social, emotional, and psychological.

Individualised Plans

We create individualised support plans that reflect participants’ goals, preferences, and needs.

Respect to Diversity

We acknowledge and value participants’ cultural religious, gender, and sexual identities.

Building Relationships

We endeavour to establish a rapport built on trust with participants,’ to create an environment that is supportive and empowering.

Active Listening

We strive to truly hear and understand participants’ voices, concerns, and aspirations.

About Luna Support Solutions

SUPPORT THAT PUTS YOU FIRST

Isabelle Lunardelli

Founder | Peer Mentor | Support Worker

Why choose Luna Support Solutions as your NDIS provider?

Person-centred and holistic support

Person-centred and holistic support

Person-centred and holistic support

Experienced and Compassionate Care

Person-centred and holistic support

Person-centred and holistic support

High Quality and Reliable Services

Person-centred and holistic support

Flexible, Accessible, and Inclusive

Flexible, Accessible, and Inclusive

Person-centred and holistic support

Flexible, Accessible, and Inclusive

The Heart Behind Luna Support Solutions

Mission Statement

Vision

Core Values

Choice and Control

Dignity and Respect

Strength-Based Approach

Holistic and Person-centred approach

Ethical Practices

Collaboration

Safety and Wellbeing

Open-communication

Capacity Building

Life-long Learning

Inclusivity and Diversity

Community Engagement

Values

Empathy and Compassion

Inclusivity

Transparency

Flexibility

Accountability

Innovation

Teamwork

How Our Services Are Person-Centred and Holistic

Whole-Person Support

Individualised Plans

Respect to Diversity

Building Relationships

Active Listening

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