About Luna Support Solutions

SUPPORT THAT PUTS YOU FIRST

Luna Support Solutions was founded by Isabelle Lunardelli—an independent support worker and peer mentor passionate about empowering NDIS participants to live fulfilling, independent lives.

Isabelle offers person-centred, holistic, and neuro-affirming support tailored to each individual’s strengths, needs, and goals. With over six years of experience across the disability and aged care sectors, Isabelle brings a compassionate, adaptable approach that prioritises dignity, inclusion, and emotional well-being.

At Luna Support Solutions, support is person-led—your voice shapes your journey. We focus on building life skills, confidence, and meaningful community connections through personalised care, community access, and peer mentorship.

Isabelle’s services embrace neurodiversity, champion self-advocacy, and create a safe, respectful environment where meaningful growth and personal development are supported.

The name Luna symbolises guidance, hope, and renewal—reflecting our commitment to walking alongside participants through every stage of their journey.

Whether you're seeking greater independence, social connection, or support in daily life, Luna Support Solutions is here to help you thrive.

Isabelle Lunardelli

Founder | Peer Mentor | Support Worker

Hi, I’m Isabelle—founder of Luna Support Solutions and a passionate advocate for inclusive, person-led disability support.

With eight years of hands-on experience across aged care and disability services, I bring both professional expertise and lived neurodivergent insight to every role I take on.

My approach is rooted in empathy, respect, and a genuine belief in people’s right to lead their own lives with confidence and autonomy.

I founded Luna Support Solutions to create a service that does more than meet basic needs—it’s about building real relationships, empowering growth, and delivering support that adapts to each person’s journey.

Whether I'm assisting with daily routines, community access, or providing peer mentoring, I focus on strengths, consistency, and trust.

I hold:

Certificate III in Health Services Assistance (2016)
Certificate IV in Ageing Support (2018)
Certificate IV in Disability Support (2024)

I also have all the necessary NDIS clearances, training, and licenses to deliver safe, high-quality support to participants.

I regularly complete ongoing professional development to ensure my knowledge stays current, relevant, and aligned with best practice—because I believe in always growing and showing up with my best.

At Luna, support is never one-size-fits-all. It’s person-led, neuro-affirming, and grounded in respect—just as it should be.

Luna Support Solutions Founder, Peer Mentor and Independent Support Worker, Isabelle

Why choose Luna Support Solutions as your NDIS provider?

Person-centred and holistic support

We tailor every service to your unique needs, preferences, and goals—ensuring you feel seen, heard, and supported in all areas of life.

Experienced & Compassionate Care

Person-centred and holistic support

Luna Support Solutions is led by a professional with over 8 years of experience in community services, including disability support and peer mentorship.

Our approach is grounded in empathy, lived experience, and genuine respect—ensuring care that is both professional and person-centred.

High Quality and Reliable Services

Person-centred and holistic support

Flexible, Accessible, and Inclusive

From personal care and daily living to community access and peer mentoring, Luna Support Solutions delivers consistent, safe, and high-standard support tailored to each individual’s needs and goals.

Flexible, Accessible, and Inclusive

Person-centred and holistic support

Flexible, Accessible, and Inclusive

We tailor our support to suit your schedule, preferences, and communication style.

Luna Support Solutions welcomes all backgrounds, cultures, and identities—providing respectful, inclusive care wherever you are on your journey.

The Heart Behind Luna Support Solutions

Mission Statement

At Luna Support Solutions, our mission is to empower people with disabilities through holistic, person-centred services that are led by the individual.

We are committed to delivering high-quality, ethical, and adaptable support that upholds each person’s rights and aligns with their unique needs, preferences, and goals.

Through inclusion, empathy, and respect, we nurture individuality, enhance wellbeing, and walk alongside participants as they work toward their personal goals and aspirations.

Isabelle and participant showing sensory items they brought.

Vision

At Luna Support Solutions, our vision is a world where people with disabilities are empowered to lead fulfilling, independent lives—supported by a community that embraces diversity, respects personal beliefs, and upholds every individual’s dignity and rights.

We strive to set the standard for holistic, person-centred care that drives positive change and promotes true equality across all areas of life.

Core Beliefs

Choice and Control

We believe every person has the right to make decisions about their life and how they wish to be supported. We are here to support their autonomy—not override it.

Dignity and Respect

We treat every individual with unwavering dignity and respect, always upholding their choices, rights, and self-worth.

Strength-Based Approach

We focus on participants’ strengths and capabilities, not limitations—promoting resilience, confidence, and a sense of empowerment.

Holistic and Person-centred approach

We provide tailored support that reflects each participant’s goals, preferences, and needs. Our care addresses physical, social, emotional, and psychological wellbeing. By fostering trust and meaningful relationships, we create an environment where participants feel safe, heard, and valued.

Cultural Competence

We respect and integrate each participant’s cultural background, language, religious and spiritual needs into their support.

Collaboration

We build strong partnerships with participants, families, caregivers, and stakeholders—working together to ensure consistent, well-rounded support.

Safety and Wellbeing

We prioritise physical, emotional, and psychological safety by creating support environments free from harm, neglect, or discrimination.

Open-communication

We foster a culture of approachability, honesty, and transparency to build trust with participants and their support networks.

Capacity Building

We empower participants to build skills, confidence, and independence so they can live meaningful, self-directed lives.

Life-long Learning

We are committed to continuous improvement, professional development, and staying informed—ensuring our services evolve with participant needs.

Inclusivity and Diversity

We embrace and celebrate diversity. Our services are LGBTQ+ inclusive and accessible to people of all cultural, social, and neurodivergent backgrounds.

Community Engagement

We encourage active participation in social, community, and economic life—fostering belonging, purpose, and connection.

Values

Empathy and Compassion

We approach every participant with genuine care, kindness, and understanding.

Inclusivity

We celebrate diversity and ensure all participants feel respected, supported, and welcomed.

Transparency

We maintain open, honest communication with participants and stakeholders at all times.

Flexibility

We adapt our services to meet each participant’s evolving needs, preferences, and circumstances.

Accountability

We take responsibility for the quality of our support and are committed to delivering services participants can rely on.

Innovation

We embrace creative, forward-thinking solutions that improve outcomes and enhance support delivery.

Teamwork

We foster a collaborative, supportive environment where staff feel valued, equipped, and empowered to provide exceptional care.

How Our Services Are Person-Centred and Holistic

Whole-Person Support

We support the full spectrum of needs—physical, social, emotional, and psychological—to nurture overall wellbeing.

Individualised Plans

We co-design support plans that reflect each participant’s unique goals, preferences, and lifestyle.

Respect to Diversity

We honour every participant’s cultural background, religious beliefs, gender identity, and sexual orientation.

Building Relationships

We prioritise trust and meaningful rapport, creating a supportive and empowering service experience.

Active Listening

We truly listen to participants—valuing their voice, insights, and aspirations in every aspect of their care.

About Luna Support Solutions

SUPPORT THAT PUTS YOU FIRST

Isabelle Lunardelli

Founder | Peer Mentor | Support Worker

Why choose Luna Support Solutions as your NDIS provider?

Person-centred and holistic support

Person-centred and holistic support

Person-centred and holistic support

Experienced & Compassionate Care

Person-centred and holistic support

Person-centred and holistic support

High Quality and Reliable Services

Person-centred and holistic support

Flexible, Accessible, and Inclusive

Flexible, Accessible, and Inclusive

Person-centred and holistic support

Flexible, Accessible, and Inclusive

The Heart Behind Luna Support Solutions

Mission Statement

Vision

Core Beliefs

Choice and Control

Dignity and Respect

Strength-Based Approach

Holistic and Person-centred approach

Cultural Competence

Collaboration

Safety and Wellbeing

Open-communication

Capacity Building

Life-long Learning

Inclusivity and Diversity

Community Engagement

Values

Empathy and Compassion

Inclusivity

Transparency

Flexibility

Accountability

Innovation

Teamwork

How Our Services Are Person-Centred and Holistic

Whole-Person Support

Individualised Plans

Respect to Diversity

Building Relationships

Active Listening

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